Novotel Toronto North York, Toronto

I had a decent stay at this hotel, which is conveniently located near a subway and plenty of food options. The room was tidy and provided a nice view, but it felt a bit outdated and there were some minor issues with the bathroom amenities. The service was attentive and prompt during our meals, but could be improved in terms of providing better room features. Overall, it's a good choice if you're looking for comfort and convenience, though there are some areas that could be better.

My stay at the hotel was a mix of highs and lows. The staff were incredibly helpful and friendly, especially when I needed assistance with my booking. However, the room I booked had some disappointments, particularly the balcony that overlooked a wall instead of offering a nice view. The overall cleanliness of the hotel was satisfactory, but the noise from the hallways disrupted my peace at times. Overall, while there were some good experiences, I can't say it was perfect.

My stay at this hotel was incredibly disappointing. I faced numerous issues, from the lack of accessibility for people with disabilities to serious cleanliness problems like bed bugs. The staff was not helpful when I raised these concerns, adding to my frustrations. This hotel lacks attention to basic standards and should not be considered a high-quality option.

I had a mixed experience at the hotel. The location was fantastic, providing easy access to public transit and nearby malls, making it great for family visits. However, my stay was marred by an unfortunate encounter with bed bugs that led to a distressing situation with the management. On the positive side, the breakfast service was exceptional thanks to Adam, who made our mornings brighter. I can't overlook the lack of adequate response from management regarding serious issues, which is quite disappointing.

I had an amazing stay at the hotel, where the personal touch from the staff made all the difference. The rooms were clean and well-maintained, and the service was truly exceptional with staff going above and beyond to ensure a great experience. However, the dining options, while good, could be expanded for a better variety. Overall, I felt like I received great value for my money, especially in terms of service and cleanliness.